Transparency for the Long Game
Is your company hiding bad news? Are you avoiding honest communication with your clients or employees? What we see and hear on the news is scary enough. Now more than ever, people want the straight story.
Without transparency, your company’s reputation and integrity is on the line. There’s no point in trying to hide the truth about the pandemic and the effects it will have on your products, services, staff and clients. Yes, the immediate result of the truth may be a hit, but ultimately the trust and confidence you will earn that will be associated with your brand is well worth it.
Do you have a crisis plan for your business?
Make sure that employee transparency is front and center. Don’t keep your staff in the dark. They are your frontline people and can be a source of great ideas to help you pull your business through these difficult times. They are motivated; their job security and success depends on your success! One of the most important things you need to do to achieve transparency in your company is to make it safe for your staff to tell you the truth. No one wants to tell a surly boss something negative when they know they will get a bad reaction. They must feel confident that their boss will consider it valuable information that helps create solutions. If you bring employees into the loop, it is likely they will work harder, find solutions and achieve the goals that matter most at this time.
Don’t forget your customers
They are all struggling too. For them, transparency is everything right now. They have to know what they can count on and what adjustments they need to make. Trusted vendors are the ones that come through for their customers, whether that means providing what you need or telling you the truth when they can’t. It means complete transparency and helping to find solutions to urgent problems caused by circumstances beyond your control.
Which businesses are ultimately more likely to come out of these bad times? It will be those that had the courage to look at the long game by adapting their services and using transparency in their communications.
When you get back to business as usual
When the new normal starts and you are back to regular hiring practices, use a professional CRA (Consumer Reporting Agency) for screening your job candidates. An experienced CRA will save you time and money while staying in compliance. They will go through all the gathered information and verify that it is accurate. For a free consultation or more information, contact Genesis Background Screening Services at 866 944-0041 ext 101. Online, you can email or visit www.genesisbackgroundscreening.com. You can sign up to be emailed whenever we post a new blog at https://genesisbackgroundscreening.com/blog/
Genesis Background Screening is not a law firm and provides our blogs for informational purposes only. Blog is not a substitute for experienced legal advice. Research laws or regulations mentioned in our blogs and ask your legal counsel any questions you have to be sure your organization is within the law and compliant with regulations.
Jacqueline McClure
Genesis Background Screening Services
